Thank you for your interest in pursuing a career at Accident Support Services International Ltd.(ASSI). We are always looking for great talent to join our dynamic and unique company. ASSI is an equal opportunity employer. Our current job openings are listed below.


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Professional Manager - Grande Prairie

Grande Prairie Accident Support Services Ltd. seeks an individual with exceptional customer service skills to manage our Grande Prairie Collision Reporting Centre.


About The Job

  • Greet and assist citizens in completing their motor vehicle crash reports electronically through an interview process. Includes: taking photographs of vehicles and completing supplementary documentation.
  • Recruit, hire, train, schedule, evaluate, and manage staff
  • Responsible for the daily operations of the office including quality control.
  • Liaise with and provide exceptional customer service skills.

The preferred candidate will demonstrate:

  • Excellent MS Office and keyboard/data entry skills.
  • The ability to work well independently.
  • Exceptional customer service skills.
  • Strong attention to detail.
  • Ability to set priorities, meet deadlines, proactively solve problems and possess a strong work ethic.
  • Solid planning and organization skills

Requirements:

  • Outstanding communication skills, both verbal and written.
  • 3 years management experience.
  • Valid license and own transportation.
  • Applicants must undergo and pass additional background testing including: complete criminal background check.


Retail/Hospitality/Customer Service background is an asset.


This is an excellent opportunity for someone who has a strong customer service and management background who is eager to work within a role that has a strong mix. If this sounds like you, apply in confidence today to Lethbridge@accsupport.com


To learn more about us, visit our website at www.accsupport.com.


Grand Prairie - Part Time Customer Service Representative

Grande Prairie Accident Support Services is looking for a customer service oriented individual to join their Grande Prairie team. A counselor for Accident Support Services responsible for taking, entering, and processing automobile collision reports.


Key Responsibilities:

  • Take personal information and collision information from customers to create detailed collision reports.
  • Answer incoming calls and questions.
  • Accurate and efficient data entry.
  • Process confidential information and handle sensitive situations with tact and diplomacy.

Qualifications

  • Must have at least 1 year of customer service experience.
  • Strong computer, data entry and technology skills.
  • Pleasant personality and phone manner.
  • Must have valid driver's license.

Applicants must undergo and pass complete background check.


We thank all applicants for their interest. However, only those who are invited for an interview will be contacted.


Please submit your resume in confidence through Indeed & visit our website for more information at www.accsupport.com