Thank you for your interest in pursuing a career at Accident Support Services International Ltd.(ASSI). We are always looking for great talent to join our dynamic and unique company. ASSI is an equal opportunity employer. Our current job openings are listed below.

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Part-Time Customer Service Representative - Toronto Locations

We are always hiring for our Toronto Locations, located in North York (Weston & Finch) and Scarborough (Lawrence & Birchmount)

Working at the collision reporting centre,  the successful candidate will prepare motor vehicle collision reports for Police, photograph damaged vehicles, & assist drivers in the initial stages of reporting their collision to their Insurer.  

Duties & Responsibilities:

  • Greet visitors, determine their needs & direct them accordingly
  • Respond to telephone inquiries or forward callers to the appropriate person or authority
  • Provide general information regarding the legal responsibilities of drivers with respect to reporting a motor vehicle collision (MVC) to Police & Insurance Companies
  • Evaluate whether an MVC meets the eligibility requirements to be reported at the collision reporting centre (CRC)
  • Verify driver documents (license, ownership and insurance)
  • Interview drivers to determine collision details
  • Data enter information using custom software in order to produce MVC report for Police, Insurance and MTO
  • Photograph vehicle damage & upload images into MVC report
  • Organize & co-ordinate work flow between CRC & Police personnel
  • Operate digital scanner to transfer paper documents to digital file database
  • Assist drivers in initial stages of reporting to Insurance

Availability Requirements:

Both location are open seven days a week.  Operating hours are 06:00 to Midnight.   Weekend and evening availability is required.  

Other Qualifications & Requirements:

  • Excellent keyboarding & customer service skills are a requirement 
  • Proficient written & oral communication skills are required
  • A large number of drivers attend the CRC.  Successful candidates will have the ability to manage frequently changing priorities in a fast paced and often stressful environment
  • Employees are required to photograph damaged vehicles outdoors, in all weather conditions

Please forward resume with cover letter outlining shift availability & available start date to