Keep in mind you MUST report to the nearest Collision Reporting Centre in the jurisdiction where the collision actually took place, and not the location closest to your home address.
Taking a picture of each other’s information on your phone is a quick way to exchange information accurately!
Motor Vehicle Collisions
The collision must have taken place in the cities of Kitchener, Waterloo, Cambridge.
Steps to be taken by all drivers before arriving at the Collision Reporting Centre:
- Check the Exceptions list that follow to determine if police presence is required.
- If it is safe to do so, remove vehicle from the roadway.
- Exchange information with the other involved drivers/parties, including independent witnesses. Obtain names, addresses, phone numbers, insurance and vehicle information, including driver’s licence and plate number.
- As soon as possible, go to the Collision Reporting Centre with your vehicle. If your vehicle is driveable, please attend one of the collision reporting centres with your vehicle as soon as possible. If your vehicle is disabled and requires a tow, the tow company will transport you and your vehicle to the Collision Reporting Centre directly from the scene.
- Bring your documentation with you to the Collision Reporting Centre (driver’s licence, vehicle registration and insurance). The driver must report to the Collision Reporting Centre with the vehicle.
- Significant injuries or fatal injuries;
- Damage to property that presents a safety concern;
- Collisions involving criminal activity, suspended drivers or vehicles being operated without insurance;
As soon as possible, go to the Collision Reporting Centre with your vehicle.
- If you vehicle is drivable you have 48 hours to report your collision. If your vehicle is disabled and needs a tow, the tow company will transport you and your vehicle to the Collision Reporting Centre directly from the scene.
- During business hours (Monday to Friday, 7am to 9pm), (Weekends , 8am to 5pm) and vehicles requiring a tow from the scene MUST BE towed directly to the Collision Reporting Centre.
- During non-business hours, vehicles can be towed to the location of your choice (i.e. your home). You have 48 hours to attend the Collision Reporting Centre with your vehicle. You can also attend any operational ASSI Collision Reporting Centre location. Your tow company shall return your vehicle to the CRC the next business day at their earliest convenience for photographs
NOTE: Waterloo (North Branch) does NOT accept towed vehicles they must be taken to Cambridge Branch only)
- Fail to remains where suspect vehicle is identifiable and in the area;
- Collisions involving pedestrians and cyclists;
- Hazardous or dangerous goods are being transported;
- Collisions involving trains (including LRT vehicles).
Without exception, during business hours, towed vehicles must go directly to the Cambridge police reporting centre from the scene of the collision.