Introducing Croms+ for Nova Scotia
CROMS is on the move again and, this month, Accident Support Services introduced its latest edition, CROMS+.
CROMS (Collision Reporting Occurrence Management System) is the backbone of the Accident Support Services International Ltd. (ASSI) collision reporting program. This award-winning software not only captures the details of a citizen’s collision, along with their statement, but allows for the secure upload of documents and photographs, all of which can be securely transferred, printed or eMailed. While CROMS is the main tool for ASSI employees, it’s of great value to police and insurers. To that end, CROMS also includes an analytics package that provides statistics to help improve road safety and reduce fraud. The original version of CROMS made its debut in Ontario more than 20 years ago. While it’s gone through numerous enhancements over the years, it’s now used by 60 Police Services in Canada and it’s “road version”, CROMS Mobile, is used by more than 40 jurisdictions to report collisions “on scene”.
When ASSI expanded to Alberta in 2012, they initially used the original version of CROMS but, in 2022, a completely new version of CROMS was developed. When ASSI opened in Prince Edward Island in 2024, CROMS PEI came to be, which is like the newer Alberta version. CROMS+ is following in the footsteps of Alberta and PEI, but with even more enhancements. CROMS+ has the following exciting features:
- Multitenancy: Users will be able to see multiple provinces with a single User ID. For example, an adjustor authorized to work in both Nova Scotia and PEI could use the same username and website address to retrieve customer service report packages from both provinces security module control all access.
- User-friendly navigation: CROMS+ uses a step-by-step approach so that entering a report progresses logically from start to finish.
- Built in data validation: Reducing errors and improving accuracy is now enhanced as missing fields draw attention to themselves by showing up RED, making errors easy to spot and correct.
- Power BI analytics: While the original version of CROMS has a very useful analytics package, unleashing the “power” of Power BI makes analysis simple and fast and allows users to study data easily.
- Easy file retrieval: Files are easily accessed at the click of a button!
The introduction of CROMS+ coincides with the launch, in May, of a CROMS data centre in Annapolis Royal, Nova Scotia for the Annapolis Royal Police Service. While we’re excited about CROMS+, the question arises… will Ontario follow suit so that they too can take advantage of the advanced features these later versions offer? This is definitely a project on the books as ASSI envisions a future where users can securely access data from throughout Canada within a single application where authorized. Stay tuned!
For now, Accident Support Services is very proud to support the citizens of Nova Scotia and their police services.